MOJ Team Leader

• Location
  Liverpool
• Position Type
  Full Time
• Salary
  £Competitive

Job Description

MOJ Stage 2 Team Leader

Location: Liverpool

Salary: £Competitive

Contract Type: Perm

Position Type: Full Time

We are delighted to be in the position to recruit for a Team Leader to join our thriving MOJ team based in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

As an MOJ Team Leader you will supervise, develop and coach the MOJ Stage 2 team.  The Team Leader will ensure the smooth running of the Stage 2 Team ensuring the team are providing the best service to clients and supporting the team in progressing claims through to submission on the MOJ portal in an accurate and efficient manner.

If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you.

Responsibilities:

• Managing capacity and ensuring workloads are distributed evenly across the Stage 2 team.
• Support, develop and motivate the team through holding regular 1-2-1’s and meetings.
• Ensuring that a high-level quality of service is provided at all times.
• Embody and be a keen ambassador for the firms values.
• Progressing caseloads to ensure that clients receive appropriate and professional legal advice in a timely and efficient manner, whilst managing their expectations.
• Managing team caseloads from inception to completion.
• Ensuring all team members caseloads are up to date and an excellent quality of work is maintained
• Ability to work to deadlines/targets and to prioritise a varied caseload.

About you:

• Ability to positively motivate and support team members.
• Clear, focused and determined approach to problem solving.
• Effective communicator at all levels of the business.
• Experience within personal injury & credit hire.
• Ability to provide a high level of client care.
• Previous experience in MOJ / OIC
• Competent working with a case management system and have a good knowledge of MS Office and Outlook.

Company Values:

We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal.  Our mission: We are driven to succeed.  Our purpose is to help people move on in their lives through supporting our clients, our communities and each other.

• We support
• We surpass
• We succeed

What we offer in return:

We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary, 23 days holiday allowance plus 8 bank holidays.  Employee Assistant Programme. Workplace pension scheme.  Free onsite Gym, weekly classes and wellbeing programmes. Discounted onsite Restaurant, Coffee Shop / Café.  Secure bike storage. Discounted local parking. The opportunity to develop a rewarding and successful career with a wonderful Law firm.