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Credit Hire Claims


At Bond Turner, our credit hire claims solicitors handle cases including vehicle recovery, repairs and credit hire on a no win no fee basis. Contact us today.

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Get support from our credit hire solicitors


At Bond Turner, we can support you in making a credit hire claim. They are sometimes difficult to settle and insurers will often inevitably seek to raise legal arguments to minimise both the rate and period of hire they must compensate for.

Our team of credit hire solicitors are here to support you in accessing a replacement vehicle to continue with day to day life, along with helping you to recover the charges of the hire vehicle. Bond Turner is at the forefront of changes to the law in this area, routinely dealing with appeals in the High Court, Court of Appeal and the Supreme Court.

Credit Hire Claims

Why choose Bond Turner as your solicitor for credit hire claims?


The wealth of experience and resources available to our qualified team of credit hire solicitors means your matter can be settled efficiently, whether it be settled pre-litigation or on a small claims track, fast track or multi-track basis.

  • Credit hire experts: Bond Turner is a niche firm with a wealth of knowledge in dealing with credit hire claims. The aforementioned problems are what we strive to solve, and our history of successfully settling these matters proves exactly that.
  • Trusted solicitors: we’re recognised by the Legal500 and Chambers and Partners, as dedicated solicitors who always maintain a client-first approach.
  • No-win, no-fee: if we take on your case, you will not pay legal fees if your claim is unsuccessful.
  • Technical knowledge: our technical knowledge allows us to maintain up to date strategies and provide tactical advice.

25 years experience: our experienced team of credit hire solicitors, some with over 25 years of experience in road traffic accident claims, understand exactly how to achieve a satisfying settlement.

Start your claim online

How do I make a credit hire claim?


Step 1

Firstly, you should seek legal advice from credit hire solicitors with vast experience in the area. To make an appointment with one of our SRA regulated solicitors regarding whether you can bring a claim for personal injury, please call 0151 236 3737 or email info@bondturner.com.

Step 2

A member of our team will contact you to gather key information.

Step 3

Once the evidence has been reviewed, our credit hire solicitors will inform you of whether you will have a valid credit hire claim.

Step 4

The more detailed assessment then begins, where evidence is collected, including documentation for the need of a replacement vehicle, evidence of the hire and financial proof of payments. Any other evidence for other post-accident legal matters you can claim against, such as loss of earnings or personal injury, will also be gathered.

Step 5

If our solicitors are confident that you have potential for a successful credit hire claim, we will take on your case and begin the legal process.

Who is eligible for a credit hire claim?


To be eligible for a credit hire claim, the following criteria must be met:

  • No-fault: If you were entirely at fault for the accident, you won’t be eligible
  • Unable to use vehicle: your vehicle is not roadworthy, meaning it’s under repair, written off or otherwise unroadworthy
  • Requirement: you need a replacement vehicle to get to work, for family commitments or essential daily travel
  • Affordability: you must provide proof of being unable to afford an upfront payment to hire a replacement vehicle

To find out if you will be eligible, contact our team.

Credit hire solicitors: FAQs



If a vehicle has been damaged following a road traffic accident, the law states that a like-for-like replacement vehicle can be provided. If the owner/user of the vehicle has insufficient funds to either afford the requisite repairs or replacement or to lease a replacement vehicle upfront, a credit hire provider will hire the vehicle, and you can recover the costs after that from the party who was at fault.


Our credit hire solicitors deal with all aspects of a clients’ claims and legal matters which occur post-accident, including all vehicle-related damage such as vehicle recovery, repairs, total loss payment, and diminution. In addition, we also deal with credit hire matters.

This service is on top of any claim for loss of earnings, personal injury, rehabilitation, physiotherapy, psychological injuries, damaged kit or any other losses our clients may have suffered as a result of a non-fault accident.


For multiple reasons, credit hire claims can be difficult or complex to litigate and settle. Changes to consumer legislation, together with technical arguments about mitigation of loss, require specialist legal expertise. Claims that involve credit hire can sometimes be complicated with insurers raising legal issues such as the enforceability of credit hire agreements.

Our credit hire solicitors understand how important it is that our clients get access to a replacement vehicle following an accident. Many of our clients rely on their vehicles to continue with their day-to-day lives and earn a living. It is equally important that our clients can successfully recover the charges of the hire vehicle to which they are entitled.


The amount of credit hire compensation you can claim is dependent on the cost of the replacement vehicle and the length of time the car was hired for. Whether or not the amount of time the car was hired for, and the cost of the hire, is reasonable, will also be considered. Once all evidence has been collected, our team of credit hire solicitors will provide recommendations on how much to claim for. This may be the full amount, or less if any components of the hire will be deemed as non-essential, e.g. hiring for longer than was required.


If there are disputes between the defendant and claimant over the amount owed, then the case may go to court. Most credit hire cases are settled out of court, however if required, our team of credit hire solicitors will prove that you have mitigated your losses (kept expenses to a minimum) to maximise the strength of your case.